Most of the rental cars have a standard Collision Damage Waiver/Loss Damage Waiver with excess included in the rental price, this insurance covers damage to the rental car up until a certain amount. The excess amount will be blocked on the main driver's credit card and will be unblocked on the save return of the car. Rentalcargroup.com offers full protection insurance from Allianz and AXA for a complete peace of mind.
My flight arrives at midnight are the car rental agents still open at that time?
For most locations it is possible to take a rental car out of office hours. When making a booking you can select the pick up time. If the pick up time is after opening hours, please check if there is an out of hours fee applicable. This fee must be paid on arrival directly to the car rental company. You can find the information in the detailed terms and conditions.
Where to go with my rental car
When renting a car, you are free to drive wherever you want as long as you keep to the local traffic rules which can be different that you are used to. Always keep to the maximum speed limit and be a responsible driver. Watch out if you want to cross the border into another country as there might be restrictions and/or extra fee's to be paid. If you want to take the car on a ferry, please always check with the local car rental agent if this is allowed as not all car rental companies allow it or extra fees might be applicable.
I am traveling abroad but I do not know how to get to my destination
Most car rentals offer a GPS navigation system to navigate your way to your destination. It has an extra fee which is described in the terms and conditions.
Please be advised as GPS navigation systems are subject to availability of the car rental companies.
How to select the appropriate child seat for my children?
It is the parents responsibility to select the correct child seat, child seats are always subject to availability therefore we recommend when you make your car rental booking online to add the correct child seat.